If you cannot delete a cPanel account through WHM, follow these steps to manually remove it.
Step 1: Backup the Account (Recommended)
Before deleting the account, create a backup to avoid accidental data loss:
tar -czvf /root/cpusername-backup.tar.gz /home/cpusername
Hint: Replace cpusername with the actual cPanel username.
Step 2: Try Removing the Account Using WHM Script
Run the cPanel account removal script:
/scripts/removeacct cpusername
Hint: Replace cpusername with the actual cPanel username.
If this command successfully removes the account, you’re done! 🎉 If it fails, proceed with the manual removal.
Step 3: Manually Remove the cPanel Account
3.1 Delete cPanel Account Data
Remove the cPanel user configuration files:
rm -rf /var/cpanel/users/cpusername
Hint: Replace cpusername with the actual cPanel username.
3.2 Remove the User and Home Directory
Delete the system user and its home directory:
userdel -r cpusername rm -rf /home/cpusername
Hint: Replace cpusername with the actual cPanel username.
3.3 Clean Up cPanel Records
Remove the account from WHM records:
sed -i '/cpusername/d' /etc/userdomains /etc/trueuserdomains /etc/trueuserowners
Hint: Replace cpusername with the actual cPanel username.
Update the user domain records:
/scripts/updateuserdomains
3.4 Refresh WHM Services
Rebuild Apache configuration:
/scripts/rebuildhttpdconf
Restart essential services:
service httpd restart service cpanel restart
Step 4: Verify Account Deletion
Check if the account is still present:
grep cpusername /etc/passwd ls -l /var/cpanel/users | grep cpusername
Hint: Replace cpusername with the actual cPanel username.
If both commands return no output, the account has been successfully removed.
Step 5: Final Cleanup
If the account still appears in WHM, refresh the WHM cache:
/scripts/fixeverything
Finally, log in to WHM and ensure that the account is no longer listed under List Accounts.
Will This Affect Other cPanel Accounts?
No, these steps will not impact other cPanel accounts because:
- They only target cpusername.
- They do not modify system-wide settings or configurations.
Following this guide ensures a complete and safe removal of the cPanel account.
